Practice Managers' and Nurses' Day is an education-focused event held on Friday 6 September and Saturday 7 September at Ellerslie Events Centre. These education days aim to provide our network practice staff with an opportunity to learn and share with their peers, as well as gain some practical skills they can apply in their everyday practice.
Practice Managers' Day will be held on 6 September, and Nurses' Day will be held on 7 September.
Nurses will also gain 8 CPD hours by attending Nurses' Day.
Below, you can find relevant information such as a list of speakers who will be presenting and the event schedules for both days.
This event would not have been possible without the support of our sponsors!
Our Speakers
We have an amazing lineup of speakers presenting about their areas of expertise. Make sure to watch this space for future updates and additions!

Bindi Norwell
Bindi is a visionary leader with more than 25 years’ experience working across a range of sectors including property, professional services, telecommunications and aviation.
Bindi brings to ProCare a passion for health, and relishes the opportunity to utilise her strategic and leadership strengths to improving the health outcomes for all New Zealanders, with a key focus on equity, digital transformation and putting people at the centre of the health experience.

Lisa O'Neill
Lisa is guaranteed to leave you inspired, energised and ready to change the way you think about life.
Passionate about inspiring action and helping people get out of their own way, Lisa has the unique ability to deliver heavy
messages in a light and relatable way.
After more than a decade on stage, Lisa is consistently top-rated in conference evaluations. Participants love her straight-talking, refreshing wisdom and infectious
laughter.
She's written seven books, with her latest focussed on taking charge of your energy. How to get it, guard it and give it.

Gabrielle Lord
Gabrielle is a New Zealand Registered Nurse who has also completed a Masters of Business Administration. Gabrielle’s clinical experience includes ten years in cardiothoracic specialities in NZ, Australia and the UK, and ten years in general practice within NZ and Singapore. Since joining ProCare in 2011, Gabrielle has held differing roles, including Clinical Nurse Advisor, Clinical Project Manager, and Head of Clinical Services. Apart from sharing the success of improved clinical performance with the ProCare network over the last few years, Gabrielle is committed to ensuring general practice teams are supported to be in the best position to provide comprehensive care to their enrolled populations.

Paul Roseman
Paul has more than 30 years' experience working in the healthcare arena, with more than 20 spent working in Independent Practitioner Associations (IPAs) and Primary Health Organisations (PHOs). During his time with ProCare, Paul has designed and implemented a wide variety of primary care clinical programmes.

Professor Jenny Carryer
Jenny is a Professor of Nursing, the Executive Director of the College of Nurses, and co-chairs the National Nursing Organisations Leadership Group. Her expertise lies in strategic decision making for Nursing and Health Service Development.
Her research and teaching focuses on long term conditions, primary health care nursing, and workforce development with special focus on the Nurse Practitioner role.

Dr Janine Bycroft
Janine is extremely passionate about the work that we do at ProCare. She believes we really can make a difference, and that strong primary care is the backbone of a high quality health system.
Janine has special interest in quality improvement, long-term conditions, shared care, child health and e-health.

Justin McCullough
Justin is a senior auditor with Health New Zealand | Te Whatu Ora based in Christchurch. After 15 years of Insolvency work he has spent the last 16 years auditing health providers, predominantly in the area of General Practice and PHO funding. He's also a keen rugby follower!

Leonie Cowie
Leonie is a Nurse Lead at the Heart Foundation. She provides education and support on cardiac conditions to Primary Health Organisations and community groups, with a focus on cardiovascular risk assessment. She holds a Bachelor of Health Science (Nursing) and previously worked as an expert nurse in primary care.

Michelle Watt
Michelle brings over 16 years of diverse experience in healthcare across the UK, Australia, and New Zealand. For the past two and a half years, she has worked as a Business Manager in primary healthcare, focusing on optimising operations and fostering a supportive and empowering team environment.
Michelle is also an adjunct lecturer, teaching 'Managing People and Organisations' to MBA students at Massey University. Throughout her career, she has seen firsthand how crucial effective management and a positive organisational culture are in healthcare settings. Leading multidisciplinary teams in high-pressure environments has reinforced her belief that a people-centric approach drives both organisational success and employee well-being.
Michelle is committed to unlocking potential through education, development, growth, and empowerment.

Jasmine Allott
Jasmine is a seasoned healthcare professional with over 15 years of experience in nursing, specialising in neurosurgery, surgical, and community nursing. Transitioning from a successful clinical career, Jasmine now thrives as an Account Manager and Clinical Product Specialist at EBOS, where she brings her expertise to the forefront of healthcare product management.
Jasmine's passion lies in wound care, where her deep knowledge and commitment drive her quest to find optimal solutions for every patient. Her dedication to improving patient outcomes through precise wound management is evident in her strategic approach and comprehensive understanding of clinical products.
Jasmine is also known for her compassionate patient care and collaborative spirit.

Elson Ng
Elson is deeply interested in high-risk foot management, particularly in cases related to diabetes and rheumatology. He thrives on the challenge of addressing the most complex cases and aims to achieve results that others might find challenging. He believes there's always more than one solution to a problem; sometimes, we just need to think outside the box.
Practice Managers' Day Agenda
Friday 6 September
Time |
Presentation |
8.00am |
Doors open |
8.30am |
Opening Karakia and welcoming speeches Gabrielle Lord, |
8:45am |
Presentation: PSAAP update for General Practices Paul Roseman will provide an update on the negotiations between ProCare and Health NZ. |
9:00am |
Presentation: When People Thrive, Organisations Flourish Michelle Watt will discuss effective people management in the general practice environment, with a focus on cultivating a result-driven team. |
10:00am |
Presentation from Sponsors: Waitemata Endoscopy and Auckland Eye |
10:10am |
Morning Tea thanks to Auckland Eye |
10:40am |
Presentation: Enrolment and self-auditing (virtual) Justin McCullough will provide an update on the guidelines and process for patient enrolment in general practice. |
11:25am |
Presentations from our sponsors: EBOS and CareHQ |
12:00pm |
Lunch thanks to CareHQ |
12:45 pm |
Presentation: digital health tools and their uses Dr Janine Bycroft will discuss the digital tools that are currently available and how they can help healthcare professionals spend more time with their patients. You will learn about 'virtual scribes' like Nabla Copilot and how they can help.
|
1:30pm |
Presentation: Nursing workforce - Nurse practitioners and their role in general practice Professor Jenny Carryer will discuss the value of nurse practitioners, their scope of practice, how they fit into the general practice team, and how this role can support the current/traditional general practice models of care and improve patient outcomes and experience. |
2:15pm |
Afternoon tea |
2:45pm |
Keynote: Motivational speech from Lisa O'Neill Lisa O'Neill will give an inspiring talk encouraging us to live big lives and become the best version of ourselves. |
3:45pm |
Wrap up of the day |
Nurses' Day Agenda
Saturday 7 September
Time |
Event |
8.00am |
Doors open |
8.30am |
Opening Karakia and welcoming speeches Bindi Norwell |
9:05am |
Presentation: Nursing workforce - Nurse practitioners and their role in general practice Professor Jenny Carryer will discuss the value of nurse practitioners, their scope of practice, how they fit into the general practice team, and how this role can support the current/traditional general practice models of care and improve patient outcomes and experience. |
10:05am |
Presentation: Clinical management of foot-related complications from diabetes Elson Ng will discuss will discuss his experience in the early diagnosis and prevention of devastating foot-related complications that stem from diabetes. |
10:35am |
Presentation from sponsor: Waitemata Endoscopy |
10:40am |
Morning Tea |
11:05am |
Presentation: Motivational speech from Lisa O'Neill Lisa’s O'Neill will give an inspiring talk encouraging us to live big lives and to become the best version of ourselves. |
12:05pm |
Presentations from our sponsors: EBOS and Sanofi |
12:35pm |
Lunch |
1:30pm |
Presentation: Wound care |
2:15pm |
Panel discussion with Tuakau Health Limited. |
3:00pm |
Break / movement session |
3:05pm |
Presentation: Better Blood Pressure – releasing the valve Leonie Cowie from the Heart Foundation will discuss the growing burden of high blood pressure in primary care. She will provide strategies to alleviate the strain on practices, offering practical tools and tips to save time and achieve better outcomes for your patients.
|
3:45pm |
Wrap up of the day |