Practice Managers' and Nurses' Day 2024

Practice Managers' and Nurses' Day is an education-focused event held on Friday 6 September and Saturday 7 September at Ellerslie Events Centre. These education days aim to provide our network practice staff with an opportunity to learn and share with their peers, as well as gain some practical skills they can apply in their everyday practice.

Practice Managers' Day will be held on 6 September, and Nurses' Day will be held on 7 September. 

Nurses will also gain 8 CPD hours by attending Nurses' Day. 

Below, you can find relevant information such as a list of speakers who will be presenting and the event schedules for both days.

This event would not have been possible without the support of our sponsors!

Our Speakers 

We have an amazing lineup of speakers presenting about their areas of expertise. Make sure to watch this space for future updates and additions!

Bindi Norwell

ProCare Group CEO

Bindi is a visionary leader with more than 25 years’ experience working across a range of sectors including property, professional services, telecommunications and aviation.

Bindi brings to ProCare a passion for health, and relishes the opportunity to utilise her strategic and leadership strengths to improving the health outcomes for all New Zealanders, with a key focus on equity, digital transformation and putting people at the centre of the health experience.

Lisa O'Neill

Motivational speaker

Lisa is guaranteed to leave you inspired, energised and ready to change the way you think about life.

Passionate about inspiring action and helping people get out of their own way, Lisa has the unique ability to deliver heavy
messages in a light and relatable way.

After more than a decade on stage, Lisa is consistently top-rated in conference evaluations. Participants love her straight-talking, refreshing wisdom and infectious
laughter.

She's written seven books, with her latest focussed on taking charge of your energy. How to get it, guard it and give it.

Gabrielle Lord

General Manager of Practice and Clinical Services and Nursing Director, ProCare

Gabrielle is a New Zealand Registered Nurse who has also completed a Masters of Business Administration. Gabrielle’s clinical experience includes ten years in cardiothoracic specialities in NZ, Australia and the UK, and ten years in general practice within NZ and Singapore. Since joining ProCare in 2011, Gabrielle has held differing roles, including Clinical Nurse Advisor, Clinical Project Manager, and Head of Clinical Services. Apart from sharing the success of improved clinical performance with the ProCare network over the last few years, Gabrielle is committed to ensuring general practice teams are supported to be in the best position to provide comprehensive care to their enrolled populations.

Paul Roseman

General Manager Strategic Development, ProCare

Paul has more than 30 years' experience working in the healthcare arena, with more than 20 spent working in Independent Practitioner Associations (IPAs) and Primary Health Organisations (PHOs). During his time with ProCare, Paul has designed and implemented a wide variety of primary care clinical programmes.

Professor Jenny Carryer

Professor of Nursing at Massey University

Jenny is a Professor of Nursing, the Executive Director of the College of Nurses, and co-chairs the National Nursing Organisations Leadership Group. Her expertise lies in strategic decision making for Nursing and Health Service Development. 

Her research and teaching focuses on long term conditions, primary health care nursing, and workforce development with special focus on the Nurse Practitioner role.

Dr Janine Bycroft

Associate Clinical Director, ProCare GP, Mt Wellington Family Health Centre Executive Director, Health Navigator

Janine is extremely passionate about the work that we do at ProCare. She believes we really can make a difference, and that strong primary care is the backbone of a high quality health system.

Janine has special interest in quality improvement, long-term conditions, shared care, child health and e-health.

Justin McCullough

Senior Auditor

Justin is a senior auditor with Health New Zealand | Te Whatu Ora based in Christchurch. After 15 years of Insolvency work he has spent the last 16 years auditing health providers, predominantly in the area of General Practice and PHO funding. He's also a keen rugby follower! 

Leonie Cowie

Nurse Lead, Heart Foundation  

Leonie is a Nurse Lead at the Heart Foundation. She provides education and support on cardiac conditions to Primary Health Organisations and community groups, with a focus on cardiovascular risk assessment. She holds a Bachelor of Health Science (Nursing) and previously worked as an expert nurse in primary care. 

Michelle Watt

Operations Manager, Lecturer, Executive MBA Candidate

Michelle brings over 16 years of diverse experience in healthcare across the UK, Australia, and New Zealand. For the past two and a half years, she has worked as a Business Manager in primary healthcare, focusing on optimising operations and fostering a supportive and empowering team environment.

Michelle is also an adjunct lecturer, teaching 'Managing People and Organisations' to MBA students at Massey University. Throughout her career, she has seen firsthand how crucial effective management and a positive organisational culture are in healthcare settings. Leading multidisciplinary teams in high-pressure environments has reinforced her belief that a people-centric approach drives both organisational success and employee well-being.

Michelle is committed to unlocking potential through education, development, growth, and empowerment. 

Jasmine Allott

Wound Care clinical specialist for EBOS Healthcare NZ

Jasmine is a seasoned healthcare professional with over 15 years of experience in nursing, specialising in neurosurgery, surgical, and community nursing. Transitioning from a successful clinical career, Jasmine now thrives as an Account Manager and Clinical Product Specialist at EBOS, where she brings her expertise to the forefront of healthcare product management. 

Jasmine's passion lies in wound care, where her deep knowledge and commitment drive her quest to find optimal solutions for every patient. Her dedication to improving patient outcomes through precise wound management is evident in her strategic approach and comprehensive understanding of clinical products. 

Jasmine is also known for her compassionate patient care and collaborative spirit. 

Elson Ng

Podiatry Professional Lead/ Podiatry Clinical Lead for Division of Diabetes, Rheumatology and Renal Medicine Counties Manukau

Elson is deeply interested in high-risk foot management, particularly in cases related to diabetes and rheumatology. He thrives on the challenge of addressing the most complex cases and aims to achieve results that others might find challenging. He believes there's always more than one solution to a problem; sometimes, we just need to think outside the box.

Practice Managers' Day Agenda

Friday 6 September

Time 

Presentation

8.00am 

Doors open

8.30am

Opening Karakia and welcoming speeches 

Gabrielle Lord,
General Manager of Practice Services and Nursing Director 

8:45am 

Presentation: PSAAP update for General Practices 

Paul Roseman will provide an update on the negotiations between ProCare and Health NZ.

9:00am 

Presentation: When People Thrive, Organisations Flourish

Michelle Watt will discuss effective people management in the general practice environment, with a focus on cultivating a result-driven team. 

10:00am 

Presentation from Sponsors: Waitemata Endoscopy and Auckland Eye

10:10am 

Morning Tea thanks to Auckland Eye 

10:40am 

Presentation: Enrolment and self-auditing (virtual) 

Justin McCullough will provide an update on the guidelines and process for patient enrolment in general practice.

11:25am

Presentations from our sponsors:

EBOS and CareHQ

12:00pm

Lunch thanks to CareHQ

12:45 pm 

Presentation: digital health tools and their uses

Dr Janine Bycroft will discuss the digital tools that are currently available and how they can help healthcare professionals spend more time with their patients. You will learn about 'virtual scribes' like Nabla Copilot and how they can help. 

 

1:30pm

Presentation: Nursing workforce - Nurse practitioners and their role in general practice

Professor Jenny Carryer will discuss the value of nurse practitioners, their scope of practice, how they fit into the general practice team, and how this role can support the current/traditional general practice models of care and improve patient outcomes and experience.  

2:15pm

Afternoon tea

2:45pm 

Keynote: Motivational speech from Lisa O'Neill

Lisa O'Neill will give an inspiring talk encouraging us to live big lives and become the best version of ourselves.

3:45pm

Wrap up of the day

 

Nurses' Day Agenda

Saturday 7 September

Time

Event

8.00am 

Doors open

8.30am

Opening Karakia and welcoming speeches

Bindi Norwell 
Group CEO of ProCare 

9:05am

Presentation: Nursing workforce - Nurse practitioners and their role in general practice      

Professor Jenny Carryer will discuss the value of nurse practitioners, their scope of practice, how they fit into the general practice team, and how this role can support the current/traditional general practice models of care and improve patient outcomes and experience. 

10:05am  

Presentation: Clinical management of foot-related complications from diabetes 

Elson Ng will discuss will discuss his experience in the early diagnosis and prevention of devastating foot-related complications that stem from diabetes.   

10:35am

Presentation from sponsor: Waitemata Endoscopy

10:40am 

Morning Tea  

11:05am 

Presentation: Motivational speech from Lisa O'Neill 

Lisa’s O'Neill will give an inspiring talk encouraging us to live big lives and to become the best version of ourselves. 

12:05pm 

Presentations from our sponsors:

EBOS and Sanofi 

12:35pm 

Lunch 

1:30pm

Presentation: Wound care  

Jasmine Allot, a wound care clinical specialist, will discuss precise wound management and the strategies available to provide optimal wound care solutions for every patient.

2:15pm 

Panel discussion with Tuakau Health Limited. 

3:00pm

Break / movement session 

3:05pm

Presentation: Better Blood Pressure – releasing the valve

Leonie Cowie from the Heart Foundation will discuss the growing burden of high blood pressure in primary care. She will provide strategies to alleviate the strain on practices, offering practical tools and tips to save time and achieve better outcomes for your patients.

 

3:45pm 

Wrap up of the day