Achieving quality, equitable health outcomes for whānau
ProCare is New Zealand's largest and most diverse network of health professionals, with a local and personal approach to delivering world-leading health services. We aim to understand and meet the needs of our patients, their whanau, and collectively as communities and populations.
It is estimated that clinical care (access and quality) contributes to only about 20% of the influence on a population's health, with 80% coming from behavioural health, and social and environmental determinants such as poverty, employment, education and housing.
Behavioural health can be improved by the quality of communication and the trusted relationship between health professionals and their patients, as well as through innovative new models of care.