Quality Awards Recognise Best in Practice

General Practice teams were recognised in the ProCare Quality Awards held at Eden Park on Friday 1 December with over 300 guests enjoying an evening out to acknowledge and reward the hard work and success of those working in primary care in Auckland. Fourteen accolades were awarded, with 11 based on clinical performance indicators and a further three assessed by a panel of judges.

The Medtech supreme award was presented to Dr Upsdell’s Surgery in Mangere East. The judging panel stated, “The supreme winner is the undisputed front runner, punching well above its weight with outstanding results for its patients.”

Dr Upsdell's Surgery wins Medtech Supreme Award.

Performance awards:

CVD management
• CVD management award for total population - Papatoetoe South Medical Centre
• Highest CVD secondary prevention rate of Triple Therapy - high needs - Hunters Corner Medical

Outstanding diabetes management
• Largest HbA1c reduction in Diabetes management – total population - Pukekohe Family Health
• Highest achievement in Diabetes management – high needs - Dr Upsdell’s Surgery, Mangere East

Excellence in cervical screening particularly focused on equity
• Cervical screening equity award - Turuki Health Centre, Mangere
• Best cervical screening programme for a high needs practice - Rangitoto Medical Centre, Papatoetoe

Outcomes and quality framework achievement award – based on practice size
• Large practice winner - Mt Eden Medical Centre
• Medium practice winner - Mt Wellington Family Health Centre
• Small practice winner - Dr Upsdell’s Surgery, Mangere East

Best performer across the OQF indicators for reducing inequities in the Maori population
• Ataria Marsden Maori Equity Award -Onehunga Family Medicine

Patient experience award
• Winner with 100% high satisfaction - Lynfield Medical Centre

Judged awards:
• Medtech Supreme Award - Dr Upsdell’s Surgery, Mangere East
• Innovation award - Bakerfield Medical and Urgent Care, Manukau
• Community engagement award - Otara Family and Christian Health Centre

Judge Awards Background:
Medtech Supreme Award - Dr Upsdell’s Surgery, Managere East
The supreme award recognises excellence in clinical practice and in delivery of care and services to patients and demonstrates leadership within the ProCare network.

Innovation award - Bakerfield Medical and Urgent Care
Bakerfield is recognised for partnering with a local based factory to pilot nurse-led clinics, teach self-management in goal setting and health awareness to employees, and helping to manage sickness during the working day. The judges felt that Bakerfield demonstrated solid effort and commitment to take general practice into the industrial environment; demonstrating excellence results.

Community engagement award - Otara Family and Christian Health Centre
This award recognises outstanding engagement by general practice with the wider community, which includes external stakeholders, to improve the health outcomes of the practice population. Otara Family and Christian Health Centre wins for its collaborative approach in undertaking a diabetes care improvement package in partnership with Counties Manukau DHB

ProCare would like to acknowledge the assistant provided by the Quality Awards judging panel, made up of:
o Renee Newman – ProCare Networks Limited Board
o Dr Jim Kriechbaum – Clinical Quality and Education Committee Chair
o Dr Neil Hefford - ProCare Networks Limited Board
o Karyn Sangster - CMDHB Chief Nurse Advisor Primary & Integrated Care
o Patience Te Ao – ProMa (ProCare’s Maori Advisory Committee)
o Dr Andrew Brant - WDHB Medical Officer
o Metua Bates - (ProCare’s Pacific Advisory Committee)

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